About New Member Registration

ARTIDA OUD offers a variety of service benefits when you register for membership.

・You can take advantage of the benefits of ARTIDA OUD's membership program, “Membership Program” .
・Convenient systems are available on My Page, such as ordering history and adding a list of items favorites.
・A newsletter will provide you with updates on new products, campaigns, and more.
・Benefits such as point discounts and coupons are available.

Please register your membership from the "New Member Registration Screen" here.
※Password is very important to customers. Please try to set up what's hard to guess from others.

※The newsletter is only applicable to customers who wish to receive it.

※Depending on the settings of your e-mail service and mobile phone, e-mails sent from customer support to customers may be blocked or quarantined in the junk e-mail folder. Thank you for your help, but please check your reception settings.

關於登入會員

成為ARTIDA OUD的專屬會員後可享有許多優惠服務。
・My會員中心可提供便利的系統服務，如提供客人的購買紀錄、客人可追加自己喜愛的商品至購物清單等服務。
・可透過電子郵件取得最新資訊如新品上市、購買優惠活動等。
・顧客可利用會員點數折價、使用商品優惠券等優惠服務。
請前往「新會員登入畫面」，進行會員註冊。
※為了保護使用者的個人隱私且為安全起見，請設定他人難以推測的密碼。
※商品資訊則會透過電子郵件發送給希望收到資訊通知的顧客。
※由於客服中心會經由顧客所設定的電子郵件地址及手機號碼來發送信件，有時可能會發生被郵件設置封鎖或被垃圾郵件設置所阻隔的情形。為了避免郵件被封鎖，請確保您電子郵件的收件設置。

If you forgot your ID and password

Please enter your registered email address here and click "Send" button.
A new password will be sent to your email address.

關於忘記帳號、密碼

請點此輸入您所註冊的電子郵件住址之後，按下「發送」按鈕。
按下「發送」按鈕之後，系統將發送重設密碼的通知信到您的電子郵件信箱。

About withdrawal procedure

If you wish to withdraw from membership, please perform withdrawal procedure on the "Withdrawal procedure screen" here.

關於退出會員

若希望退出會員，請前往「會員退出程序畫面」，即可進行會員退出手續。

About Membership Program

We appreciate your loyalty. The ARTIDA OUD's membership program is a members-only system to provide you with more enjoyable experience with our brand.
Based on the membership stage, which is decided by the annual purchase amount, we offer a variety of benefits, including the "preemptive right", after-sales service to ensure long-lasting use, and "gifts of limited and not-for-sale items".

ARTIDA QUD 會員方案

ARTIDA QUD 會員方案為經常使用ARTIDA QUD的顧客更能享受品牌的世界觀的會員制的方案。
根據由年度購買金額決定的會員等級，將爲您提供“新品首飾優先購買權”、以讓產品能夠長期使用的售後服務、以及“限量非賣品贈品”等多種福利。

About Membership Stages and Their Special Offers

Members will be assigned a membership stage based on the total amount of annual purchases (applicable period: from April 1 to March 31 of the following year) at ARTIDA OUD online store, THE ANOTHER MUSEUM・POP UP SHOP, which is both store and showroom , and will receive exclusive benefits corresponding to the membership stage.
※The benefits are valid for one year.
※Those who register as new members during the period and have not yet been granted a stage will be able to use the benefits of one star from the time of registration.

關於會員等級，優惠

根據您在ARTIDA OUD網上商城、店鋪和陳列室THE ANOTHER MUSEUM・POP UP SHOP的年度總購買金額賦予會員等級（適用期間：4月1日至次年3月31日），您可以領取與會員等級相應的限定福利。
※福利有效期為一年。
※在期間内註冊為新會員且未獲得等級的顧客也可從註冊之日起享受一星的福利。

 

Assign Membership Stages

Members will be assigned a membership stage based on the total amount of annual purchases (applicable period: from April 1 to March 31 of the following year) at the online store, THE ANOTHER MUSEUM・POP UP SHOP.

【Membership Stages】
・Less than 100,000 yen ⇒ One Star
・From 100,000 yen to less than 300,000 yen⇒Two Star
・From 300,000 yen to less than 1 million yen⇒Three Star
・1 million yen or more ⇒Grand Star

※You can check your current stage from "My Page".
※The annual purchase amount, based on which the membership stage will be decided, is the product price only (excluding tax) , and does not include consumption tax, shipping charges, cash on delivery handling fees, paid gift wrapping service fees, repair fees, etc.
※It will not be applicable to the purchases made at some event venues.
※Pre-order and custom made items purchased between April 1 and March 31 of the following year will also be included in the calculation. (We will re-decide your stage at a later date after the product has been shipped.)
※Orders placed between April 1 and March 31 of the following year are subject to calculation, however, if an item is returned, your membership stage may change due to a re-determination.
※Items purchased as a guest, items purchased by another account, or the items purchased at THE ANOTHER MUSEUM or POP UP SHOP without presenting the membership code cannot be retroactively added to the purchase price. Please understand this in advance.

賦予會員等級

根據您在網上商城THE ANOTHER MUSEUM・POP UP SHOP的年度總購買金額賦予會員等級（適用期間：4月1日至次年3月31日）。

【會員階段】
・10萬日元以下⇒一星級
・10～30萬日元⇒二星級
・30～100萬日元⇒三星級
・100萬日元以上⇒豪華星級

※您可以從我的頁面查看您當前的等級。
※用於決定等級的年度購買金額僅為產品價格（不含稅），不包括消費稅、運費、貨到付款手續費、付費禮品包裝服務費、修理費等。
※在部分活動現場購買的產品可能不符合條件。
※在4月1日至次年3月31日期間購買的預定產品和定制產品均計入計算。 （稍後，我們將在產品發貨後進行重新判定。）
※在4月1日至次年3月31日期間的訂單為計算對象，但如果產品被退回，則根據重新判定，會員等級可能會發生變化。
※以訪客身份購買的產品、使用其他帳戶購買的產品，或未出示會員代碼在THE ANOTHER MUSEUM及POP UP SHOP購買的產品均無法補算金額。感謝您的理解。

About the first-time free ring size adjustment service

Members with a membership stage of One Star or higher are eligible for free ring size adjustment service for the first time only.
If you would like to request this service, please check your stage in My Page and contact our customer support through "Contact Us" first, or bring it to THE ANOTHER MUSEUM on the business day.
※Those who register as new members during the period and have not yet been granted a stage will be able to use the benefits of one star from the time of registration.
※Size adjustable rings are limited to the items with the mark "Adjustable" on the product page.
※A fee will be charged for the second and subsequent adjustment of the same ring.
※The adjustable range varies depending on the product.
※Ring size adjustments are not available for products made with customized stone after the order is placed.
※The customer will bear the cost of shipping the product to the department responsible for the repair.
※We cannot keep your items in POP UP SHOP, etc.
※Only domestic delivery is possible after resizing. If you are requesting from abroad, you will need to make sure that the delivery address of the finished product is in Japan. Please understand this in advance.

關於首次免費調整戒指尺寸的服務

會員等級為一星級以上的會員，僅在首次可享受免費調整戒指尺寸的服務。
如果您希望修改尺寸，請在我的頁面上查看您的等級，並先通過“諮詢”聯繫客服人员或在THE ANOTHER MUSEUM的店鋪營業日將產品帶來。
※在期間内註冊為新會員且未獲得等級的顧客也可從註冊之日起享受一星的福利。
※可以調整尺寸的戒指僅限於產品頁面上顯示有“可調整”標記的產品。
※對同一件商品的第二次及以後的尺寸調整將收取費用。
※可調整尺寸的範圍因產品而異。
※訂購寶石的定制產品後，無法調整戒指的尺寸。
※客戶將承擔將產品發送到維修部門的運費。
※POP UP SHOP等不能存放產品。
※調整尺寸後進行派送僅適用於日本國內。如果您是從海外訂購，則需要將成品的交付目的地指定為日本國內。感謝您的理解。

About free coating service

Free "K18YG re-coating" service is available for members whose membership stage is Two Star or above.
The number of items that are eligible for free coating service for each membership stage is listed below.
・Two Star members ⇒ Up to 3 items free of charge
・Three Star members ⇒ Up to 5 items free of charge
・Grand Star members ⇒ Unlimited number of items free of charge
If you would like to request this service, please check your stage in My Page and contact our customer support through "Contact Us" first, or bring it to THE ANOTHER MUSEUM on the business day.
※The customer will bear the cost of shipping the product to the department responsible for the repair.
※We cannot keep your items in POP UP SHOP, etc.
※Only domestic delivery is possible after resizing. If you are requesting from abroad, you will need to make sure that the delivery address of the finished product is in Japan. Please understand this in advance.

關於免費塗層服務

會員等級為二星級或以上的會員可免費獲得「K18YG重新塗層」的服務。
每個會員等級可以免費接受服務的產品數量如下。
・二星級會員⇒最多免費3件
・三星級會員⇒最多免費5件
・豪華星級會員 ⇒ 不限件數且免費
如果您希望修改尺寸，請在我的頁面上查看您的等級，並先通過“諮詢”聯繫客服人员或在THE ANOTHER MUSEUM的店鋪營業日將產品帶來。
※客戶將承擔將產品發送到維修部門的運費。
※POP UP SHOP等不能存放產品。
※修理後進行派送僅適用於日本國內。如果您是從海外訂購，則需要將成品的交付目的地指定為日本國內。感謝您的理解。

About preemptive right

Members with a membership stage of Three Star or higher can purchase new releases before the official release date.
Three Star members => 1 day before the official release date
Grand Star members ⇒ 3 days before the official release date

關於新品優先購買權

三星級及以上會員等級的會員可在新品發布前提前購買。
・三星級會員⇒新品發布前1天
・豪華星級會員⇒新品發布前 3 天

About anniversary present

As a benefit for members with a membership stage of Three Star or higher, we will send out a limited edition chain ring (not for sale) around May each year to express our appreciation for your continued support.
We will inform you of the present delivery time and item details via a separate newsletter at the time of delivery.

關於週年禮物

作為對三星級以上等級會員的福利，我們會在每年5月左右送出限量鏈環（非賣品），以感謝您一直以來的支持。
我們將在發送時通過單獨的時事通訊通知您禮物的發送時間和物品詳情。

About Christmas presents

As a benefit for members with a membership stage of Grand Star or higher, we will send out a special gift (not for sale) every December around Christmas time to express our appreciation for your continued support.
We will inform you of the present delivery time and item details via a separate newsletter at the time of delivery.

關於聖誕禮物

作為豪華星級或更高等級會員的福利，我們將在每年12月的聖誕節前後送出一份特別的禮物（非賣品），以感謝您一直以來的支持。
我們將在發送時通過單獨的時事通訊通知您禮物的發送時間和物品詳情。

About granting of birthday points

We will grant you the corresponding points for your membership stage in the month of your birthday.
・One Star members ⇒ 1000P
・Two Star members ⇒ 2000P
・Three Star members ⇒ 3000P
・Grand Star members ⇒ 5000P
※Birthday points will expire one month after being granted.
Example: Granted on April 1 ⇒ Expiration date is until 23:59 on April 31
※Those who register as new members during the period and have not yet been granted a stage will be able to use the benefits of one star from the time of registration.

關於授予生日積分

我們會在您生日的月份贈送您與會員等級相應的積分作爲生日積分。
・一星級會員⇒1000P
・二星級會員⇒2000P
・三星級會員⇒3000P
・豪華星級會員⇒ 5000P
※生日積分自獲得之日起一個月內有效。
例：4月1日獲得⇒有效期至4月31日23:59
※在期間内註冊為新會員且未獲得等級的顧客也可從註冊之日起享受一星的福利。

Point redemption rates according to membership stage

Points will be awarded at the following redemption rates based on your membership stage when you purchase products.
・One Star members ⇒ 1%
・Two Star members ⇒ 2%
・Three Star members ⇒ 3%
・Grand Star members ⇒ 5%
※Points will be awarded immediately for the purchases made at THE ANOTHER MUSEUM, and will be awarded (fixed) for online site purchases approximately 14 days after the product you ordered is shipped.
※Points will not be credited upon the completion of the order.
※Those who register as new members during the period and have not yet been granted a stage will be able to use the benefits of one star from the time of registration.

關於不同等級的積分返還率

我們將根據您的會員等級在您購買產品時按以下返還率獎勵積分。
・一星級會員 ⇒ 1%
・二星級會員員⇒ 2%
・三星級會員 ⇒ 3%
・豪華星級會員 ⇒ 5%
※如果在THE ANOTHER MUSEUM購買產品，將立即贈送您積分，如在網站上購買，將在您訂購的產品發貨後約 14 天贈送積分（確定）。
※訂單完成的當時不會計入積分。
※在期間内註冊為新會員且未獲得等級的顧客也可從註冊之日起享受一星的福利。

Regarding size

ARTIDA OUD products follow a particular [Size Guide] based on ARTIDA OUD measurements. The description of sizes can be found under [Item Size] on the product page.
Ring sizes follow the Japanese national JCS(Japan Custom Size) standard.

關於尺寸

ARTIDA OUD商品的尺寸說明來自「尺寸指南」。ARTIDA OUD官網上的「尺寸指南」是依照原始測量尺寸的方式所構成的規格。詳細的尺寸規格說明請至商品描述的頁面上的「商品尺寸（Item Size）」確認商品尺寸。
而頁面上所記載的戒指尺寸則是採用日本國內統一的日本戒圍規格JCS(Japan Custom Size)。

Regading ring size

Ring sizes displayed are measurements of the internal circumference. Common size measurements will be displayed by (number). ARTIDA OUD ring sizes are based on the Japanese regulated JCS(Japan Custom Size) standard.

關於戒指尺寸說明

官網上所標示的戒指尺寸是由戒圈內側所測量出的尺寸。一般戒圍是以〔號〕來標示戒指尺寸的單位。ARTIDA OUD的戒指尺寸是採用一般日本國內常用的戒指尺寸規格JCS(Japan Custom Size)來標示的。

About reserved products

Products listed on the product page as [PRE ORDER] are reserved products.

The reserved product has a delivery date for product delivery and will take some time to be delivered, so please check the delivery date on the product page before ordering.

※ Due to production reasons, product delivery may be delayed.

Please note that the product image is a sample, so it may differ slightly in specifications, processing, size, etc., from the actual product.

※ Reserved products cannot be canceled, returned or resized.

關於預購商品

商品頁面上有標記 [PRE ORDER] 的商品為預購商品。

由於預購商品在商品出貨前有預訂的交貨日期，商品寄送前則會需要較長的時間。麻煩您預購商品之前請務必確認好商品頁面上述的出貨時間在再行購買。

※ 依據商品的生產狀況，有可能會發生交貨期延遲的情況。

※ 由於官網上的商品圖來自於商品式樣，顧客所訂購的商品經過實體製作及加工後商品尺寸可能會有些不同。請您事先諒解。

※ 預購商品是無法提供任何退貨、取消訂單及更換尺寸的服務。

About size order product

Rings with the mark "Adjustable" on the product page are the items that can be ordered by size.

Please be sure to read this "Size Guide" and order product that suit you size.

※ It will take about two weeks longer than usual to deliver product.
※ Due to production reasons, product delivery may be delayed.
※ Ordered product cannot be canceled, returned or resized.

關於尺寸訂購商品

產品頁面上顯示有“可調整”標記的戒指是可以按尺寸訂購的產品。

訂購尺寸前請您務必先查看「尺寸指南」並確認好適合自己的尺寸後在進行購買。

※ 通常從「訂購尺寸」到「商品出貨前」所需的時間大概是2個禮拜左右。
※ 依據商品的生產狀況，有可能會發生交貨期延遲的情況。
※ 預購/訂購商品是無法提供任何退貨、取消訂單及更換尺寸的服務。

How to order reserved and size order product

Reserved product and size order product can be ordered in the same manner as regular product, but there are cautionary points.
1. Please note that you cannot change the payment method.
2. Multiple products of reserved product, size order product cannot be put in the cart at the same time. I am sorry, but please place an order for each product.
3. Product will be delivered to the registered address when you confirm your order. If you change the address of your registration information after your order, it will not be reflected in your order information.

關於預購商品、尺寸訂購商品的購買方法

「預購商品」及「尺寸訂購商品」的訂購步驟大致上跟購買一般商品的程序是一樣的，但訂購前請您務必先詳細閱讀以下注意事項。
1. 預購後，無法變更付款方式。請您事先諒解。
2. 官網上的「預購商品」及「尺寸訂購商品」是無法同時放入購物車裡。造成您的不便感到非常抱歉。※麻煩請您一次訂購一件商品。
3. 確定訂購後，商品會寄送到您在會員資料裡所填寫的地址。完成訂購手續後若顧客再次自行修改寄送地址，地址則不會自動變更。請您事先諒解。

About delivery of reserved product, size order product

As soon as we are ready to deliver product, you will receive a "Delivery Complete" e-mail for your reserved and size order product.
Please check the product description for the delivery date of the product.

關於預購商品、尺寸訂購商品的寄送說明

若商品已經準備好出貨，我們將透過電子郵件向您發送「出貨完成通知」的信件。
關於商品的交貨日期請至頁面上的商品描述做確認。

How to order

Please select the size, color, and quantity on the product page and add it to the cart.

Please check if there are any mistakes in your selection, such as product name, size, color, quantity, and amount before performing order procedure.

※Any order that exceeds a certain amount of the order specified by this site may be declined.

※If the quantity of ordered products is small and a lot of are coming in for this product, there may be a time lag in the system process and shortages may occur.

關於購買流程說明

請在商品頁面上選擇您想要的尺寸・顏色・數量後放入購物車。

進行購買前請務必再次確認您所選擇的商品名稱、尺寸、顏色、數量及金額是否有誤。

※若購買超過本網站所預設的訂單數量，我們會拒絕您的訂單。

※若預定的商品本身庫存較少加上訂單蜂擁而至時，在系統處理的過程中有可能會發生網路延遲及商品缺貨的情況。

About cancelation and change of order

Members can check delivery status and details, order cancellation, and perform change procedures from My Page "Order History".

“If the status is "Ready for delivery"
You can cancel your order only for regular product.
Please click the "Cancel Order" button at the bottom right of the Order History Details page.Reserved product and size order product are not eligible for cancellation.

When you make changes, please click the "Change Order details" button at the bottom right of the Order History Details page to perform the change procedure.
The following items can be changed:

Normal product
・Name, address and telephone number of delivery destination
Reserved product and size order product
・Name, address and telephone number of delivery destination

If the status is "Delivering" or "Delivered"
You cannot cancel or change orders at this time for orders that have already been delivering or delivered.
Please contact us for a return from "Contact Us" after receiving product.

※ We may not be able to accept cancellation, changes, or returns of your order due to the order details, product status.
※ Defective products will only be exchanged for the same product if stock is available.
If there is no stock available for exchange, we will respond by refund.
Please check here for more information.
※Anyone who purchases product without membership is asked to request cancellation from "Contact Us".
※Reserved product and size order products are not eligible for cancellation.
※You cannot change or replace a product that order has been cancelled to another product.

關於取消、變更訂單說明

ARTIDA OUD的會員可以直接從My Page (我的會員中心)的「購買紀錄」查看訂單配送的進度。從「購買紀錄」也可以變更或取消訂單。

【若訂單進度顯示為「配送準備就緒」】
您只能取消「一般商品」的訂單。
若需取消訂單請至購買紀錄頁面上的右下角按下「取消訂單」的按鈕。
「預購商品」與「尺寸訂購商品」則不可隨意取消訂單。

若需修改訂單內容請至購買紀錄頁面上的右下角按下「更改訂單內容」的按鈕後即可修改訂單內容。
以下項目為可更改的訂單內容:

一般商品
・收件人姓名、收件地址、電話號碼
預購商品・尺寸訂購商品
・收件人姓名、收件地址、電話號碼

【若訂單進度顯示為「出貨處理中」或「已出貨」】
若訂單進度已顯示「出貨處理中」或「已出貨」顧客是無法取消或修改此訂單。
若想退貨請您在收到商品後透過「客服諮詢」聯繫我們。

※ 我們會根據顧客的訂單內容及商品狀況來判斷是否可以取消/修改訂單或退貨。若訂單內容無異且商品狀況良好是無法進行取消/修改訂單及退貨。
※ 關於瑕疵品：若商品有瑕疵僅限於交換相同的商品 （※必須在有庫存的情況下）。
瑕疵商品若已無庫存的情況下，我們則提供全額退費的服務。請點選這裡查看詳細內容。
※未登入會員的顧客若希望取消訂單，請直接透過「客服諮詢」與我們聯繫。
※「預購商品」與「尺寸訂購商品」則無法取消訂單。
※您無法將已取消訂購的商品與其他商品進行替換或更改。

About points

ARTIDA OUD points can be earned when you shop at ARTIDA OUD online store, THE ANOTHER MUSEUM・POP UP SHOP, which is both store and showroom.
We will grant you the corresponding points for the product price (excluding tax) according to your membership stage, which can be used as "1 point = 1 yen" on your subsequent purchases. Click here to see the point redemption rate based on membership stage.
Points are also awarded as the following benefits.
・1,000 points that can be used immediately after new member registration.
・500 points are granted for the first purchase regardless of the amount, which can be used for the next purchase
・100 points for those who select "Eco Package" when choosing a package at the time of purchase
・Birthday points based on the membership stage.
Click here for the details of points for each membership stage.
※It may not be applicable to the purchases made at some event venues.

Example: If you purchased a 20,000 yen (excluding tax) ring on April 1,
⇒200 points will be added on April 15. (cut off after the decimal point)

The added points will be available for subsequent shopping as 200 yen.

※Points can be used on purchases over 1,000 yen (tax included).

※ You cannot convert points to cash.

※Points are a benefit only if you are registered as a member.

※Points can be used on purchases over 1,000 yen (tax included).

The points added at the time of your order can be donated to the “Because I am a Girl “campaign hosted by Plan International Japan.

For more information, please see "ARTIDA OUD’s Donation".

關於點數說明

您可以通過在ARTIDA OUD網上商城、店鋪兼陳列室THE ANOTHER MUSEUM・POP UP SHOP購物纍計ARTIDA OUD積分。
我們將根據您的會員等級，按照返還率獎勵與商品價格（不含稅）相應的積分，您可以在下次購物時以“1積分=1日元”的形式使用積分。點擊此處查看不同會員等級的積分返還率
此外，還將贈送以下積分福利。
・註冊新會員可立即使用的1,000積分
・對於首次購買者，無論購買金額多少，均可在下次購物時使用的500積分
・購買時，如選擇套餐中的“環保套餐”，即可獲得100積分
・根據會員等級的生日積分。
單擊此處了解每個會員等級的積分詳情
※在部分活動現場購買的產品可能不符合條件。

例如：若您在4月1日購買了價格20,000日元的戒指
⇒您所得的200點點數將於4月15日入點。（將捨去小數點以下的數字）

您所累積的200點可使用在下次的消費金額來進行消費折抵。

※單筆消費滿1,000日元（含稅）以上，即可使用點數。

※ 點數無法兌換現金。

※ 唯有登入會員才可享有累積點數的優惠。

About granting of points

The 500 points awarded to first-time purchasers and the points received after completing the order will be granted immediately for the purchases made at THE ANOTHER MUSEUM, and will be granted (fixed) for online store purchases 14 days after the purchase date.
Example: purchased on April 1, 2023
Date of the points to be granted: April 15, 2023
※Points will not be credited upon the completion of the order.
※Points cannot be exchanged for cash.
※Points are only awarded to registered members.

關於賦予積分

購買者在THE ANOTHER MUSEUM購買產品後將立即獲得訂購後得到的積分和賦予首次購買者的500積分，而在網上商店購買產品時，將會在購買日後的14天獲得（確定）積分。
例：2023 年 4 月 1 日購買
賦予積分日期：2023 年 4 月 15 日
* 訂單完成的當時不會計入積分。
* 積分不可兌換現金。
* 積分僅賦予已註冊成為會員的人。

About point expiration date

The points will expire one year after the last purchase date.
After the expiration date, the points will expire and cannot be used.
Example: purchased on April 1, 2022
⇒Expiration date: valid until March 31, 2023
Point expiration date: April 1, 2023

If you make a new purchase at the online store, the validity of your points will be extended for one year from the date the points are awarded (14 days after the purchase date).
The expiration date will not be extended upon the completion of the order, so if you wish to extend the expiration date, please make your purchase on the schedule where the points are awarded before the expiration date. (Example 1)
Please note that points you have will expire if the expiration date falls between the date the order is completed and the date the points are awarded. (Example 2)

Example 1: Point expiration date: April 1, 2023
Purchase date: March 6, 2023
Point grant date: March 20, 2023
⇒Effective date extended to March 5, 2024

Example 2: Point expiration date: April 1, 2023
Purchase date: March 29, 2023
Point grant date: April 12, 2023
⇒Points will expire on April 1, 2023 as scheduled

關於點數使用有效期限

積分的有效期截至到最後一次購買日後的一年。
過了有效期，積分就會失效，不能使用。
例：2022年4月1日購買
⇒有效期：有效期至2023年3月31日
積分失效日：2023年4月1日

此外，如果您在網上商店進行新的購買，您所擁有的積分的有效期將在賦予積分之日（購買日起 14天後）起延長1年。
訂單完成的當時有效期不會延長，因此如果您想延長有效期，請在購買時注意使賦予積分日期在失效日之前。 (例1)
請注意，如果在完成訂單後至賦予積分日之前到達失效日，則原有積分失效。（例2）

例 1：積分失效日：2023 年 4 月 1 日
購買日期：2023年3月6日
賦予積分日期：2023 年 3 月 20 日
⇒有效期延長至2024年3月5日

例 2：積分失效日：2023 年 4 月 1 日
購買日期：2023 年 3 月 29 日
賦予積分日期：2023 年 4 月 12 日
⇒按計劃於 2023 年 4 月 1 日失效

About point donation

ARTIDA OUD points, which are awarded at a point redemption rate based on the membership stage, will be donated to ARTIDA OUD's project, "Children's Educational Environment Improvement Program" in Bihar, Northeast India, through NGO Plan International on behalf of our customers.
If you select "Donate the points awarded for this purchase" when placing an order, your points will be donated on the spot.
Click here to know more about the target of donation.

關於積分捐款

本公司的ARTIDA OUD積分是根據會員等級以積分返還率的形式贈予，並代替顧客以1積分=1日元的形式通過NGO國際培幼會捐贈給ARTIDA OUD在印度東北部比哈爾邦的定制項目“兒童教育環境改善計劃”。
下單時，若選擇“捐贈本次購買獲得的積分”，將立刻完成捐贈。
單擊此處了解有關捐贈對象的詳細信息。

About coupon

ARTIDA OUD offers economical coupons to get a range of discounts and other services when you go shopping.
When ordering, you can apply a coupon by entering a coupon code on the cart screen, and then apply a coupon-based service, such as a discount, to order.

In addition, only members are allowed to use the coupon.

關於優惠折價券說明

ARTIDA OUD官網上會發行折價優惠券。您在訂購商品時可使用該優惠券來享有各種優惠折扣服務。
購買商品時請至購物車的頁面上輸入「折扣代碼」後即可轉換成優惠券。會員可利用該優惠券來折抵消費金額，讓您在結帳時享有折價優惠。

※優惠券只限給會員使用。

How to use coupon

1.Please log in.
2.Please add the desired product to the cart.
3.Please enter the target coupon code in the coupon code input field on the cart screen.
4.Click the "Apply" button to apply the service according to the coupon and display the service contents.
※Please be sure to click the "Apply" button.
5.Please proceed to the order procedure from the “Go to Accounting" button.

＜Notes＞
※The expiration date, number of uses and service content vary depending on the coupon. The details are described in the e-mail text of each coupon issuer.
※Depending on the discount coupon, target products may be limited or may not be eligible.
※It cannot be used with other coupons and some campaigns at the same time.
※When you use a coupon, coupon will be applied after enter the coupon code and click the "Apply" button.
※Please note that coupon cannot be applied after the order is confirmed (completed).
※The coupon is only available to the person himself / herself.
※Transfer or resale of coupons to third parties is prohibited.
※Coupons cannot be changed to cash.

關於折價優惠券的使用方法

1.請先登入會員。
2.請把想購買的商品放入購物車。
3.請至購物車頁面上的折扣代碼欄位中輸入該優惠券的「折扣代碼」。
4.輸入完成之後按下「套用」後頁面將會顯示該優惠券可提供的服務內容。
※請務必按下「套用」的按鈕。
5. 之後請按下「前往結帳手續」後完成購買手續。

＜注意事項＞
※根據優惠券的不同，優惠券的「使用期限」、「使用次數」及「服務內容」也會跟著不同。關於詳細內容說明，請查看各個優惠券的發行商處及電子郵件內容。
※每張商品優惠券則有限制使用對象。而有些商品是不能使用優惠券，敬請留意。
※優惠券則不可與其他優惠活動同時使用。
※使用優惠優惠券時請輸入「折扣代碼」並按下「套用」的按鈕後折價卷可立即生效。
※若商品已確定訂購完成，折價卷是無法使用的。敬請留意。
※優惠券只限本人使用。
※禁止將優惠券「轉讓」或「轉送」給第三方。
※優惠券恕無法折換現金。

About Payment

We accept Stripe and PayPal.
Only one-time payment is available.

Depending on the country or area, custom duties might be applied separately from the product price.
(import tax, value-added tax, customs fees, etc.)
In such case, the payment for these duties will be customer's responsibility.
One time maximum order amount is JPY145,000 (tax included).

關於付款方式

您可選擇Stripe或PayPal進行付款。
付款方式僅限「一次付清」。

根據國家或地區的不同，除了支付商品的價格外可能會針對貨件徵收關稅。
（進口稅、增值稅、報關手續費）
對於徵收關稅的所有費用必須由顧客自行承擔。
※顧客一次最高可訂購的商品金額為145,000円（含稅）日元。

About delivery destination

It is possible to deliver product to the address input or registered when ordering

關於商品寄送

商品則會寄送到您購買時所輸入的地址或註冊會員時所填寫的地址。

About Shipping days

Shipping days vary depending on the country to which products are delivered.

關於商品到貨日期

商品的運送時間則會依據寄送的國家、驗關時間等因素影響，商品運送時間會跟著不同

About Delivery Fee

Delivery fee vary depending on the country to which products are delivered and the product weight.
Please note that ARTIDA OUD is not responsible for customs duties or taxes incurred from importing goods - these are payable by recipient upon delivery.

關於配送費用說明

商品的運輸費用則會依據寄送國家、實際包裹重量尺寸的不同來計算運輸費用。
請注意ARTIDA OUD對海外進口商品所產生的任何關稅及稅金概不負責。商品交貨時，進出口費用如關稅及稅金等將由收件人負擔。

Country (～1.5Kg)

Delivery charges shall be as follows:

Korea
Taiwan

4,000yen

China
Hong Kong
Macau

4,000yen

AP1 - SEA

4,000yen

AP2 – Rest of AP

5,000yen

Canada
Mexico
U.S.A.

5,000yen

EU

5,000 yen

Rest of EU

6,000 yen

About Gift Wrapping

Three original gift packages are available.
In addition, the fee will be 660 yen (tax included) uniformly.

關於禮物包裝服務

我們提供3種禮物包裝的款式。
若指定禮物包裝服務，包裝費則一律為660日元（含稅）。

Notes on gift wrapping

1. The size of your gift package will be specified on this site by the quantity, shape, and content of your order.
2. We send the product in the package, not with the gift package.
Only gift packages cannot be delivered.
3. With regard to orders for more than 50,000 yen (excluding tax) except for some excluded products, product will be delivered in gift package even if you do not choose gift wrapping. (Free).
4. If you don't want to include the product price on the delivery slip, please select "Do not enter the price" in the items in "delivery slip" on the cart screen. (If the member chooses "Send to another address" from the registered address, "Do not list the price" will be selected automatically).
5. The number of orders we can receive is limited. If the maximum number of responses is reached, the reception may be suspended temporarily.
6. The items with the mark "No gift wrapping" on the product page are not available for gift wrapping.

禮物包裝的注意事項

1. 關於禮物包裝的大小我們將會依據商品的數量・形狀・大小來指定包裝禮盒的大小。
2. 若指定禮物包裝服務，我們將會把商品直接放入禮盒內進行包裝後寄送（並非隨附包裝禮盒）。
※包裝禮盒則無法單獨寄送。
3. 若您的訂單金額為5萬日元（不含稅）以上，即使不選擇禮物包裝，我們將會「免費提供」禮物包裝的服務來寄送商品。
4. 若您不想在交貨單（收據）上列出商品價格，請在購物車頁面上「交貨單」的選項中選擇「不列出價格」。（※ARTIDA OUD會員若在「收件地址」的欄位上選擇了「寄送到另外的地址」，我們將會為您自動選擇「不列出價格」）
5. 我們可以接受的訂單數量有限。若以達到預設的訂單數量，我們將會停止接受商品訂購。
6. 產品頁面上顯示有“不可使用禮品包裝”標記的產品不能使用包裝服務。

How to apply for gift wrapping

1）Please make sure that the product page you purchased does not state “* Not eligible for gift wrapping” and add it to your cart.
2）Please select "Want" in the items in "Wrapping" on the cart screen.
※ Even if you order multiple products at the same time, we will put them together in one gift package.
3）If there is no problem with the content, please press "Purchase with this content" and complete the order.

如何指定禮物包裝

1）請確保您所要購買的商品頁面上沒有顯示「※不提供禮品包裝服務」後，將商品添加到購物車。
2）放入購物車之後請到購物車頁面上的「包裝」選項選擇「希望包裝」。
※ ※即使您同時訂購多件商品，我們將會把全部的商品放入一個包裝禮盒裡。
3）若購買內容沒有問題，請點選「以此內容購買」後完成訂單。

About Gift Package

關於禮物包裝說明

If you did not enter the specified materials

Depending on the quantity and size of your order, it may not be possible to add them to the gift package.

In that case, ARTIDA OUD Customer Support will contact you prior to delivery and the gift package will be refunded.

若指定的包裝配件未放入包裹一起配送

依據您所訂購的商品數量及大小，可能會發生無法將商品放入包裝禮盒內的情況。

若我們無法提供禮物包裝的服務，ARTIDA OUD的客服中心將會在商品出貨前主動聯繫您並將「禮物包裝的費用」全額退還給您。

About Message Card

For customers who want gift wrapping, we have a service that prints your favorite message on the original message card and bundles it with the product.

If you choose "I want" in the "wrapping" item on the cart screen, you can enter a message, so please enter the address, message, and sender name.
※The items with the mark "No gift wrapping" are not eligible for the message card service.

關於祝福留言卡片

對於選擇「禮物包裝」服務的顧客，我們將提供列印卡片內容的服務。顧客從官網上填寫送禮卡片的內容後，我們將會把您的卡片內容列印下來並與商品一起包裝一同寄出。

您在購物車頁面上的「包裝」選項中選擇「希望包裝」後，即可在欄位中輸入卡片內容。輸入「卡片內容」同時請也務必填寫「收件地址」及「收件人姓名」。
※對於顯示有“不可使用禮品包裝”標記的產品不提供留言卡服務。

About Return

You can not return, replace or cancel your order due to your reasons.

However, if there is a defect in this product, we will accept returns or exchanges within 10 days after arrival of this product as long as you contact us from "Inquiry".

If the product has already been used, there is no packaging or accessories, or if our company determines that the return or exchange is not appropriate, we cannot accept the return or exchange.

Customer is responsible for the delivery fee for the return of the product purchased on this site. However, if the returned product is attributable to the Company, the Company will refund the delivery fee.

關於商品退貨權益

・我們無法因顧客的期望和需求來提供退貨、換貨及取消訂單等服務。
若收到的商品有任何瑕疵問題，請於收到商品日起的10天內透過「客服諮詢」與我們聯繫。商品拆封後為瑕疵品的情況下我們將會提供退貨或換貨服務。
※此外，若商品已使用過、原包裝及附送品遺失的情況下，我們將不提供商品退換服務。
請注意：若本公司認為有不合理的退貨及換貨行為，恕無法提供退貨/換貨服務。

・需退貨時若顧客是在本官網上購買本商品，商品退貨所產生的運費需由顧客承擔。但是，若此退貨商品明顯歸咎於本公司之責任的情況下，本公司將會退還顧客預先支付的運費。

About SSL Communication

The site uses "SSL" encryption as a protection and security measures for personal information so that it can be safely used by customers.

關於SSL安全憑證服務

為了確保您個人資料的安全，本網站已採取安全措施使用「SSL」機制來進行資料傳輸的加密並提供保護網頁間資料傳輸的安全性。請放心地使用。

System requirements

PC：
- Safari (Mac) , latest version
- Firefox (Windows, Mac) , latest version
- Chrome (Windows, Mac) , latest version
- Microsoft Edge , latest version
Mobile：
- Apple iPhone OS , latest version
- Android OS , latest version
Tablet：
- Apple ipad OS , latest version
- Tablet Android OS , latest version

以下連網裝置為本網站的權限設定

PC：
- Safari (Mac)　最新版
- Firefox (Windows, Mac)　最新版
- Chrome (Windows, Mac)　最新版
- Microsoft Edge 最新版
Mobile：
- Apple iPhone OS , 最新版
- Android OS , 最新版
Tablet：
- Apple ipad OS , 最新版
- Tablet Android OS , 最新版