User Guide

About New Member Registration

ARTIDA OUD offers a variety of service benefits when you register for membership.

・Convenient systems are available on My Page, such as ordering history and adding a list of items favorites.
・A newsletter will provide you with updates on new products, campaigns, and more.
・Benefits such as point discounts and coupons are available.

Please register your membership from the "New Member Registration Screen" here. ※Password is very important to customers. Please try to set up what's hard to guess from others.

※The newsletter is only applicable to customers who wish to receive it.

※Depending on the settings of your e-mail service and mobile phone, e-mails sent from customer support to customers may be blocked or quarantined in the junk e-mail folder. Thank you for your help, but please check your reception settings.

關於登入會員

成為ARTIDA OUD的專屬會員後可享有許多優惠服務。
・My會員中心可提供便利的系統服務,如提供客人的購買紀錄、客人可追加自己喜愛的商品至購物清單等服務。
・可透過電子郵件取得最新資訊如新品上市、購買優惠活動等。
・顧客可利用會員點數折價、使用商品優惠券等優惠服務。
請前往「新會員登入畫面」,進行會員註冊。
※為了保護使用者的個人隱私且為安全起見,請設定他人難以推測的密碼。
※商品資訊則會透過電子郵件發送給希望收到資訊通知的顧客。
※由於客服中心會經由顧客所設定的電子郵件地址及手機號碼來發送信件,有時可能會發生被郵件設置封鎖或被垃圾郵件設置所阻隔的情形。為了避免郵件被封鎖,請確保您電子郵件的收件設置。

If you forgot your ID and password

Please enter your registered email address here and click "Send" button.
A new password will be sent to your email address.

關於忘記帳號、密碼

點此輸入您所註冊的電子郵件住址之後,按下「發送」按鈕。
按下「發送」按鈕之後,系統將發送重設密碼的通知信到您的電子郵件信箱。

About withdrawal procedure

If you wish to withdraw from membership, please perform withdrawal procedure on the "Withdrawal procedure screen" here.

關於退出會員

若希望退出會員,請前往「會員退出程序畫面」,即可進行會員退出手續。

Regarding size

ARTIDA OUD products follow a particular [Size Guide] based on ARTIDA OUD measurements. The description of sizes can be found under [Item Size] on the product page.
Ring sizes follow the Japanese national JCS(Japan Custom Size) standard.

關於尺寸

ARTIDA OUD商品的尺寸說明來自「尺寸指南」。ARTIDA OUD官網上的「尺寸指南」是依照原始測量尺寸的方式所構成的規格。詳細的尺寸規格說明請至商品描述的頁面上的「商品尺寸(Item Size)」確認商品尺寸。
而頁面上所記載的戒指尺寸則是採用日本國內統一的日本戒圍規格JCS(Japan Custom Size)。

Precautions regarding the Size Guide

  • Products are measured by mm. (Necklaces, bracelets, ankle bracelets etc, include a partial cm measurement)
  • Please take note in advance that some products may error ever so slightly.
  • Depending on the shape of the product or item, it may be necessary to measure certain parts of the item which are not mentioned in the Size Guide.

尺寸指南的注意事項

  • 商品的測量基準是以mm(毫米)為單位。(項鍊・手鍊・腳鍊、有一部分是以cm(公分)來標記)
  • 依據商品整體設計的不同,商品的實際大小則有時會與尺寸指南上的標準難免有誤差,請您事先諒解。
  • 依照商品整體的設計及形狀,測量商品尺寸時有可能會測量到在尺寸指南沒有記載到的部分。
■ Ring
■ Pierce
■ Charm
■ Pierced earring
■ Ear Cuff
■ Bangle
■ Necklace
■ Bracelet / anklet
Regading ring size

Ring sizes displayed are measurements of the internal circumference. Common size measurements will be displayed by (number). ARTIDA OUD ring sizes are based on the Japanese regulated JCS(Japan Custom Size) standard.

關於戒指尺寸說明

官網上所標示的戒指尺寸是由戒圈內側所測量出的尺寸。一般戒圍是以〔號〕來標示戒指尺寸的單位。ARTIDA OUD的戒指尺寸是採用一般日本國內常用的戒指尺寸規格JCS(Japan Custom Size)來標示的。

Size Size 1 Size 2 Size 3 Size 4 Size 5 Size 6
Diameter 13.0mm 13.4mm 13.7mm 14.0mm 14.4mm 14.7mm
Finger circumference (outer circumference) 40.8mm 41.9mm 42.9mm 44.0mm 45.0mm 46.1mm
Size Size 7 Size 8 Size 9 Size 10 Size 11 Size 12
Diameter 15.0mm 15.4mm 15.7mm 16.0mm 16.4mm 16.7mm
Finger circumference (outer circumference) 47.1mm 48.2mm 49.2mm 50.3mm 51.3mm 52.4mm
Size Size 13 Size 14 Size 15 Size 16 Size 17 Size 18
Diameter 17.0mm 17.4mm 17.7mm 18.0mm 18.4mm 18.7mm
Finger circumference (outer circumference) 53.4mm 54.5mm 55.5mm 56.6mm 57.6mm 58.6mm
Size Size 1 Size 2 Size 3
Diameter 13.0mm 13.4mm 13.7mm
Finger circumference (outer circumference) 40.8mm 41.9mm 42.9mm
Size Size 4 Size 5 Size 6
Diameter 14.0mm 14.4mm 14.7mm
Finger circumference (outer circumference) 44.0mm 45.0mm 46.1mm
Size Size 7 Size 8 Size 9
Diameter 15.0mm 15.4mm 15.7mm
Finger circumference (outer circumference) 47.1mm 48.2mm 49.2mm
Size Size 10 Size 11 Size 12
Diameter 16.0mm 16.4mm 16.7mm
Finger circumference (outer circumference) 50.3mm 51.3mm 52.4mm
Size Size 13 Size 14 Size 15
Diameter 17.0mm 17.4mm 17.7mm
Finger circumference (outer circumference) 53.4mm 54.5mm 55.5mm
Size Size 16 Size 17 Size 18
Diameter 18.0mm 18.4mm 18.7mm
Finger circumference (outer circumference) 56.6mm 57.6mm 58.6mm
About reserved products

Products listed on the product page as [PRE ORDER] are reserved products.

The reserved product has a delivery date for product delivery and will take some time to be delivered, so please check the delivery date on the product page before ordering.

※ Due to production reasons, product delivery may be delayed.

Please note that the product image is a sample, so it may differ slightly in specifications, processing, size, etc., from the actual product.

※ Reserved products cannot be canceled, returned or resized.

關於預購商品

商品頁面上有標記 [PRE ORDER] 的商品為預購商品。

由於預購商品在商品出貨前有預訂的交貨日期,商品寄送前則會需要較長的時間。麻煩您預購商品之前請務必確認好商品頁面上述的出貨時間在再行購買。

※ 依據商品的生產狀況,有可能會發生交貨期延遲的情況。

※ 由於官網上的商品圖來自於商品式樣,顧客所訂購的商品經過實體製作及加工後商品尺寸可能會有些不同。請您事先諒解。

※ 預購商品是無法提供任何退貨、取消訂單及更換尺寸的服務。

About size order product

The ring described as [※ this ring can be ordered according to size.] on the product page is product that can be ordered due to size.

Please be sure to read this "Size Guide" and order product that suit you size.

※ It will take about two weeks longer than usual to deliver product.
※ Due to production reasons, product delivery may be delayed.
※ Ordered product cannot be canceled, returned or resized.

關於尺寸訂購商品

商品頁面上的戒指若有註明 [※此戒指可訂購尺寸]此商品則為可訂購尺寸的戒指。

訂購尺寸前請您務必先查看「尺寸指南」並確認好適合自己的尺寸後在進行購買。

※ 通常從「訂購尺寸」到「商品出貨前」所需的時間大概是2個禮拜左右。
※ 依據商品的生產狀況,有可能會發生交貨期延遲的情況。
※ 預購/訂購商品是無法提供任何退貨、取消訂單及更換尺寸的服務。

How to order reserved and size order product

Reserved product and size order product can be ordered in the same manner as regular product, but there are cautionary points.
1. Please note that you cannot change the payment method.
2. Multiple products of reserved product, size order product cannot be put in the cart at the same time. I am sorry, but please place an order for each product.
3. Product will be delivered to the registered address when you confirm your order. If you change the address of your registration information after your order, it will not be reflected in your order information.

關於預購商品、尺寸訂購商品的購買方法

「預購商品」及「尺寸訂購商品」的訂購步驟大致上跟購買一般商品的程序是一樣的,但訂購前請您務必先詳細閱讀以下注意事項。
1. 預購後,無法變更付款方式。請您事先諒解。
2. 官網上的「預購商品」及「尺寸訂購商品」是無法同時放入購物車裡。造成您的不便感到非常抱歉。※麻煩請您一次訂購一件商品。
3. 確定訂購後,商品會寄送到您在會員資料裡所填寫的地址。完成訂購手續後若顧客再次自行修改寄送地址,地址則不會自動變更。請您事先諒解。

About delivery of reserved product, size order product

As soon as we are ready to deliver product, you will receive a "Delivery Complete" e-mail for your reserved and size order product.
Please check the product description for the delivery date of the product.

關於預購商品、尺寸訂購商品的寄送說明

若商品已經準備好出貨,我們將透過電子郵件向您發送「出貨完成通知」的信件。
關於商品的交貨日期請至頁面上的商品描述做確認。

How to order

Please select the size, color, and quantity on the product page and add it to the cart.

Please check if there are any mistakes in your selection, such as product name, size, color, quantity, and amount before performing order procedure.

※Any order that exceeds a certain amount of the order specified by this site may be declined.

※If the quantity of ordered products is small and a lot of are coming in for this product, there may be a time lag in the system process and shortages may occur.

關於購買流程說明

請在商品頁面上選擇您想要的尺寸・顏色・數量後放入購物車。

進行購買前請務必再次確認您所選擇的商品名稱、尺寸、顏色、數量及金額是否有誤。

※若購買超過本網站所預設的訂單數量,我們會拒絕您的訂單。

※若預定的商品本身庫存較少加上訂單蜂擁而至時,在系統處理的過程中有可能會發生網路延遲及商品缺貨的情況。

About cancelation and change of order

Members can check delivery status and details, order cancellation, and perform change procedures from My Page "Order History".

“If the status is "Ready for delivery"
You can cancel your order only for regular product.
Please click the "Cancel Order" button at the bottom right of the Order History Details page.Reserved product and size order product are not eligible for cancellation.

When you make changes, please click the "Change Order details" button at the bottom right of the Order History Details page to perform the change procedure.
The following items can be changed:

Normal product
・Name, address and telephone number of delivery destination
Reserved product and size order product
・Name, address and telephone number of delivery destination

If the status is "Delivering" or "Delivered"
You cannot cancel or change orders at this time for orders that have already been delivering or delivered.
Please contact us for a return from "Contact Us" after receiving product.

※ We may not be able to accept cancellation, changes, or returns of your order due to the order details, product status.
※ Defective products will only be exchanged for the same product if stock is available.
If there is no stock available for exchange, we will respond by refund.
Please check here for more information.
※Anyone who purchases product without membership is asked to request cancellation from "Contact Us".
※Reserved product and size order products are not eligible for cancellation.
※You cannot change or replace a product that order has been cancelled to another product.

關於取消、變更訂單說明

ARTIDA OUD的會員可以直接從My Page (我的會員中心)的「購買紀錄」查看訂單配送的進度。從「購買紀錄」也可以變更或取消訂單。

【若訂單進度顯示為「配送準備就緒」】
您只能取消「一般商品」的訂單。
若需取消訂單請至購買紀錄頁面上的右下角按下「取消訂單」的按鈕。
「預購商品」與「尺寸訂購商品」則不可隨意取消訂單。

若需修改訂單內容請至購買紀錄頁面上的右下角按下「更改訂單內容」的按鈕後即可修改訂單內容。
以下項目為可更改的訂單內容:

一般商品
・收件人姓名、收件地址、電話號碼
預購商品・尺寸訂購商品
・收件人姓名、收件地址、電話號碼

【若訂單進度顯示為「出貨處理中」或「已出貨」】
若訂單進度已顯示「出貨處理中」或「已出貨」顧客是無法取消或修改此訂單。
若想退貨請您在收到商品後透過「客服諮詢」聯繫我們。

※ 我們會根據顧客的訂單內容及商品狀況來判斷是否可以取消/修改訂單或退貨。若訂單內容無異且商品狀況良好是無法進行取消/修改訂單及退貨。
※ 關於瑕疵品:若商品有瑕疵僅限於交換相同的商品 (※必須在有庫存的情況下)。
瑕疵商品若已無庫存的情況下,我們則提供全額退費的服務。請點選這裡查看詳細內容。
※未登入會員的顧客若希望取消訂單,請直接透過「客服諮詢」與我們聯繫。
※「預購商品」與「尺寸訂購商品」則無法取消訂單。
※您無法將已取消訂購的商品與其他商品進行替換或更改。

About points

If you go shopping in ARTIDA OUD, you can earn ARTIDA OUD points.
1% of the product price (excluding tax) will be returned with points, and you can use it for subsequent shopping as "1 point = 1 yen".
We also offer points with the following benefits.
・1,000 points can be instantly used for new membership
・For first-time buyers, 500 points can be used for the next purchase regardless of purchase price
・If you choose "Eco packaging" when shopping, you will get 100 points.

The points after the order and 500 points awarded to the first-time buyer will be added approximately 14 days after the customer places the order.

※ Points will not be added when your order is completed.

Example: If you purchased a 20,000 yen (excluding tax) ring on April 1,
⇒200 points will be added on April 15. (cut off after the decimal point)

The added points will be available for subsequent shopping as 200 yen.

※Points can be used on purchases over 1,000 yen (tax included).

※ You cannot convert points to cash.

※Points are a benefit only if you are registered as a member.

關於點數說明

在ARTIDA OUD購買商品即可累積ARTIDA OUD的點數。
商品金額(不含稅)的1%可累積1點。※「1點=1日元」您所累積的點數則可用來折抵下次的購買金額。
以下為點數贈送的優惠服務。
・註冊新會員即可享有1,000點優惠。
・新會員首次購買商品後,無論消費金額多少即可享有首次購買商品所贈送的500點優惠點數。贈送的500點點數則能折抵下次的購買金額。
・購買商品時,若商品包裝選擇了「環保包裝」您即可獲得100點點數。

顧客訂購商品後的14天才可累積當日消費點數並享有首次購買後所贈送的優惠點數500點。

※ 訂購商品當下則無法立即累積當日消費點數。

例如:若您在4月1日購買了價格20,000日元的戒指
⇒您所得的200點點數將於4月15日入點。(將捨去小數點以下的數字)

您所累積的200點可使用在下次的消費金額來進行消費折抵。

※單筆消費滿1,000日元(含稅)以上,即可使用點數。

※ 點數無法兌換現金。

※ 唯有登入會員才可享有累積點數的優惠。

About point expiration date

The expiration date is one year from the last day from the member registration date, last purchase date, and last point present date.
When it has expired, points will be invalid and unavailable.
Example:
Purchase product on April 1, 2018
⇒Expiration date: until March 31, 2019

Earn points with the campaign on October 1, 2018
⇒Expiration date: extended until September 31, 2019

When you purchase new product or earn points through campaigns, the expiration date of all points you have will be extended for another year.

※Please note that you cannot return points that has expired.

關於點數使用有效期限

ARTIDA OUD的點數使用期限為一年。計算方式:您的「會員註冊日期」、「最後購買日期」或「點數獲得日」的當日算起,使用至隔年當日止。
若您的點數已超過一年的使用期限將全部失效。
例如:
・最後購買商品日期為2018年4月1日
⇒點數有效期限則為2019年 3月31日

・透過活動所獲得的點數日期為2018年10月1日
⇒點數有效期限則可延長至2019年 9月31日

您所累積的點數會自動從您「再次進行購買」或「透過活動所獲得點數」的日期往後延續一年。

※若點數已預期失效則無法退還點數。請您事先諒解。

About coupon

ARTIDA OUD offers economical coupons to get a range of discounts and other services when you go shopping.
When ordering, you can apply a coupon by entering a coupon code on the cart screen, and then apply a coupon-based service, such as a discount, to order.

In addition, only members are allowed to use the coupon.

關於優惠折價券說明

ARTIDA OUD官網上會發行折價優惠券。您在訂購商品時可使用該優惠券來享有各種優惠折扣服務。
購買商品時請至購物車的頁面上輸入「折扣代碼」後即可轉換成優惠券。會員可利用該優惠券來折抵消費金額,讓您在結帳時享有折價優惠。

※優惠券只限給會員使用。

How to use coupon

1.Please log in.
2.Please add the desired product to the cart.
3.Please enter the target coupon code in the coupon code input field on the cart screen.
4.Click the "Apply" button to apply the service according to the coupon and display the service contents.
※Please be sure to click the "Apply" button.
5.Please proceed to the order procedure from the “Go to Accounting" button.

<Notes>
※The expiration date, number of uses and service content vary depending on the coupon. The details are described in the e-mail text of each coupon issuer.
※Depending on the discount coupon, target products may be limited or may not be eligible.
※It cannot be used with other coupons and some campaigns at the same time.
※When you use a coupon, coupon will be applied after enter the coupon code and click the "Apply" button.
※Please note that coupon cannot be applied after the order is confirmed (completed).
※The coupon is only available to the person himself / herself.
※Transfer or resale of coupons to third parties is prohibited.
※Coupons cannot be changed to cash.

關於折價優惠券的使用方法

1.請先登入會員。
2.請把想購買的商品放入購物車。
3.請至購物車頁面上的折扣代碼欄位中輸入該優惠券的「折扣代碼」。
4.輸入完成之後按下「套用」後頁面將會顯示該優惠券可提供的服務內容。
※請務必按下「套用」的按鈕。
5. 之後請按下「前往結帳手續」後完成購買手續。

<注意事項>
※根據優惠券的不同,優惠券的「使用期限」、「使用次數」及「服務內容」也會跟著不同。關於詳細內容說明,請查看各個優惠券的發行商處及電子郵件內容。
※每張商品優惠券則有限制使用對象。而有些商品是不能使用優惠券,敬請留意。
※優惠券則不可與其他優惠活動同時使用。
※使用優惠優惠券時請輸入「折扣代碼」並按下「套用」的按鈕後折價卷可立即生效。
※若商品已確定訂購完成,折價卷是無法使用的。敬請留意。
※優惠券只限本人使用。
※禁止將優惠券「轉讓」或「轉送」給第三方。
※優惠券恕無法折換現金。

About Payment

We accept Stripe and PayPal.
Only one-time payment is available.

Depending on the country or area, custom duties might be applied separately from the product price.
(import tax, value-added tax, customs fees, etc.)
In such case, the payment for these duties will be customer's responsibility.
One time maximum order amount is JPY145,000 (tax included).

關於付款方式

您可選擇Stripe或PayPal進行付款。
付款方式僅限「一次付清」。

根據國家或地區的不同,除了支付商品的價格外可能會針對貨件徵收關稅。
(進口稅、增值稅、報關手續費)
對於徵收關稅的所有費用必須由顧客自行承擔。
※顧客一次最高可訂購的商品金額為145,000円(含稅)日元。

About delivery destination

It is possible to deliver product to the address input or registered when ordering

關於商品寄送

商品則會寄送到您購買時所輸入的地址或註冊會員時所填寫的地址。

About Shipping days

Shipping days vary depending on the country to which products are delivered.

關於商品到貨日期

商品的運送時間則會依據寄送的國家、驗關時間等因素影響,商品運送時間會跟著不同

About Delivery Fee

Delivery fee vary depending on the country to which products are delivered and the product weight.
Please note that ARTIDA OUD is not responsible for customs duties or taxes incurred from importing goods - these are payable by recipient upon delivery.

關於配送費用說明

商品的運輸費用則會依據寄送國家、實際包裹重量尺寸的不同來計算運輸費用。
請注意ARTIDA OUD對海外進口商品所產生的任何關稅及稅金概不負責。商品交貨時,進出口費用如關稅及稅金等將由收件人負擔。

Country (~1.5Kg)
Delivery charges shall be as follows:
Korea
Taiwan
4,000yen
China
Hong Kong
Macau
4,000yen
AP1 - SEA
4,000yen
AP2 – Rest of AP
5,000yen
Canada
Mexico
U.S.A.
5,000yen
EU
5,000 yen
Rest of EU
6,000 yen
About Gift Wrapping

Three original gift packages are available.
In addition, the fee will be 660 yen (tax included) uniformly.

關於禮物包裝服務

我們提供3種禮物包裝的款式。
若指定禮物包裝服務,包裝費則一律為660日元(含稅)。

Notes on gift wrapping

1. The size of your gift package will be specified on this site by the quantity, shape, and content of your order.
2. We send the product in the package, not with the gift package.
Only gift packages cannot be delivered.
3. With regard to orders for more than 50,000 yen (excluding tax) except for some excluded products, product will be delivered in gift package even if you do not choose gift wrapping. (Free).
4. If you don't want to include the product price on the delivery slip, please select "Do not enter the price" in the items in "delivery slip" on the cart screen. (If the member chooses "Send to another address" from the registered address, "Do not list the price" will be selected automatically).
5. The number of orders we can receive is limited. If the maximum number of responses is reached, the reception may be suspended temporarily.
6. Products marked"*Not eligible for gift wrapping" on the product page are not available.

禮物包裝的注意事項

1. 關於禮物包裝的大小我們將會依據商品的數量・形狀・大小來指定包裝禮盒的大小。
2. 若指定禮物包裝服務,我們將會把商品直接放入禮盒內進行包裝後寄送(並非隨附包裝禮盒)。
※包裝禮盒則無法單獨寄送。
3. 若您的訂單金額為5萬日元(不含稅)以上,即使不選擇禮物包裝,我們將會「免費提供」禮物包裝的服務來寄送商品。
4. 若您不想在交貨單(收據)上列出商品價格,請在購物車頁面上「交貨單」的選項中選擇「不列出價格」。(※ARTIDA OUD會員若在「收件地址」的欄位上選擇了「寄送到另外的地址」,我們將會為您自動選擇「不列出價格」)
5. 我們可以接受的訂單數量有限。若以達到預設的訂單數量,我們將會停止接受商品訂購。
6. 商品頁面上若有註明「※不提供禮物包裝服務」則無法指定禮物包裝服務。

How to apply for gift wrapping

1)Please make sure that the product page you purchased does not state “* Not eligible for gift wrapping” and add it to your cart.
2)Please select "Want" in the items in "Wrapping" on the cart screen.
※ Even if you order multiple products at the same time, we will put them together in one gift package.
3)If there is no problem with the content, please press "Purchase with this content" and complete the order.

如何指定禮物包裝

1)請確保您所要購買的商品頁面上沒有顯示「※不提供禮品包裝服務」後,將商品添加到購物車。
2)放入購物車之後請到購物車頁面上的「包裝」選項選擇「希望包裝」。
※ ※即使您同時訂購多件商品,我們將會把全部的商品放入一個包裝禮盒裡。
3)若購買內容沒有問題,請點選「以此內容購買」後完成訂單。

About Gift Package
■Accessories

Upholstered jewelry case + paper box + original message card (message printable) + shopper (handbag)

■The size of the jewelry case

Width x Depth x Height ※Unit: cm

  • S: 8.2×8.2×5.2
  • M: 13.9×10.7×4.5
■Original message card

If you choose gift wrapping, your message will be printed on an original message card and included in the package.

關於禮物包裝說明
■禮物包裝配件

絨布珠寶盒+飾品紙盒+祝福留言卡片(可從官網上直接打印您所輸入的卡片內容)+ 手提袋

■珠寶盒的尺寸

寬×內深×高 ※單位:公分(cm)

  • S (小尺寸): 8.2×8.2×5.2
  • M (中尺寸): 13.9×10.7×4.5
If you did not enter the specified materials

Depending on the quantity and size of your order, it may not be possible to add them to the gift package.

In that case, ARTIDA OUD Customer Support will contact you prior to delivery and the gift package will be refunded.

若指定的包裝配件未放入包裹一起配送

依據您所訂購的商品數量及大小,可能會發生無法將商品放入包裝禮盒內的情況。

若我們無法提供禮物包裝的服務,ARTIDA OUD的客服中心將會在商品出貨前主動聯繫您並將「禮物包裝的費用」全額退還給您。

About Message Card

For customers who want gift wrapping, we have a service that prints your favorite message on the original message card and bundles it with the product.

If you choose "I want" in the "wrapping" item on the cart screen, you can enter a message, so please enter the address, message, and sender name.
※Products marked"※ Not eligible for gift wrapping" are not eligible for message card service.

關於祝福留言卡片

對於選擇「禮物包裝」服務的顧客,我們將提供列印卡片內容的服務。顧客從官網上填寫送禮卡片的內容後,我們將會把您的卡片內容列印下來並與商品一起包裝一同寄出。

您在購物車頁面上的「包裝」選項中選擇「希望包裝」後,即可在欄位中輸入卡片內容。輸入「卡片內容」同時請也務必填寫「收件地址」及「收件人姓名」。
※商品頁面上若有註明「※不提供禮物包裝服務」的商品,則無法提供附送「留言卡片」的服務。

About Return

You can not return, replace or cancel your order due to your reasons.

However, if there is a defect in this product, we will accept returns or exchanges within 10 days after arrival of this product as long as you contact us from "Inquiry".

If the product has already been used, there is no packaging or accessories, or if our company determines that the return or exchange is not appropriate, we cannot accept the return or exchange.

Customer is responsible for the delivery fee for the return of the product purchased on this site. However, if the returned product is attributable to the Company, the Company will refund the delivery fee.

關於商品退貨權益

・我們無法因顧客的期望和需求來提供退貨、換貨及取消訂單等服務。
若收到的商品有任何瑕疵問題,請於收到商品日起的10天內透過「客服諮詢」與我們聯繫。商品拆封後為瑕疵品的情況下我們將會提供退貨或換貨服務。
※此外,若商品已使用過、原包裝及附送品遺失的情況下,我們將不提供商品退換服務。
請注意:若本公司認為有不合理的退貨及換貨行為,恕無法提供退貨/換貨服務。

・需退貨時若顧客是在本官網上購買本商品,商品退貨所產生的運費需由顧客承擔。但是,若此退貨商品明顯歸咎於本公司之責任的情況下,本公司將會退還顧客預先支付的運費。

About SSL Communication

The site uses "SSL" encryption as a protection and security measures for personal information so that it can be safely used by customers.

關於SSL安全憑證服務

為了確保您個人資料的安全,本網站已採取安全措施使用「SSL」機制來進行資料傳輸的加密並提供保護網頁間資料傳輸的安全性。請放心地使用。

System requirements

PC:
- Firefox , latest version
- Chrome, latest version
- Safari , latest version
Mobile:
- Apple iPhone OS , latest version
- Android OS , latest version
Tablet:
- Apple ipad OS , latest version
- Tablet Android OS , latest version

以下連網裝置為本網站的權限設定

PC:
- Firefox , 最新版
- Chrome, 最新版
- Safari , 最新版
Mobile:
- Apple iPhone OS , 最新版
- Android OS , 最新版
Tablet:
- Apple ipad OS , 最新版
- Tablet Android OS , 最新版