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Please use our User Guide page before contacting us.
Members can also use My Page.

Name（Kanji） *
Name（Furigana） *
Mail address * ※Single-byte
※Single-byte
Phone number * ※Single-byte number（No hyphen）
※Single-byte number（No hyphen）
Content of inquiry *
Street address *
  • 〒 ※Single-byte number（No hyphen）
  • Pref
  • City
  • Address
  • Building
Products targeted for repair
Order number
Product name or product number
Purchase site *
Desired number of revisions *
Number of uses and wearing time *
Breakage *
Status at the time of damage *
Presence of stone

※Only for products with stones

Number of stones removed

※Only for products with stones

Repair details
Hope correspondence *
Inquiry details *

We will reply from customer support within business hours.
Depending on the content of your inquiry, it may take some time before you can respond. In addition, please note that we cannot accept the time specification of the answer.